Creating Cleaner Work Spaces

Your Foodservice & Retail Hygiene Guide

In these unprecedented times, there is a heightened sense of concern for customer and employee well-being.
Kimberly-Clark Professional is here to help. Use this guide to prepare your business for new hygiene standards.

Scroll for more

Hygiene Expertise for Hygiene Excellence

Foodservice companies, grocers, retailers and other high-traffic businesses—your staff and customers count on you to put the right hygiene measures in place. As an industry innovator and leader for almost 150 years, we understand the importance of that trust. As you implement new hygiene measures, we’ve got the tools, solutions and know-how to help you move into your new normal.

Industry Landscape

A Whole New Way Of Working

The foodservice and retail industries are dealing with major shifts in operational and cultural norms. Employees are required to maintain greater physical distance and meet rigorous cleanliness and hygiene standards. Add customers to the mix, and it’s clear that hygiene has never been more critical.


It has now become vital for restaurants, grocery stores, retailers and other high-traffic
businesses to plan and prepare for the following measures:



Be open to new ways
of working. 1

Minimize personal contact and implement protective barriers. When you are in the building, be mindful of the safety of others.


Limit the number of people you interact with.

When in-person meetings are required, put empty chairs between people and limit the number of people to 10.


Adjust to new
social norms.

Consider adopting a handshake-free greeting and continue to maintain a distance of six feet when you interact with others.


If you have a fever, cough, difficulty breathing or other symptoms, stay home and seek medical advice.2

Do not come into the building.


Try to avoid touching your mouth, nose and eyes.3

If you have to, wash your hands before or after doing so.4


Don’t share

This includes keyboards, computer mice, headsets and other equipment. If you share, disinfect between use.

10-Step Building Hygiene Checklist

If you’re just reopening your building, review this checklist to help ensure you’ve considered everything.

View the Checklist   right-arrow
Tackling Germ Hot Spots

Here’s a quick guide to areas where hand soaps, sanitizers and wipers should be put to work.

View the Hot Spots   right-arrow
Hygiene Insights

Germs: The More You Know

Think you’re informed about workplace germs? Here are some stats that may surprise you.


Face the Facts

You touch 7,200 surfaces every 24 hours.6 You also touch your face 522 times a day.7


Cleanliness Counts

96% of patrons believe that cleanliness is the most important component in creating a "visit-worthy" atmosphere in a restaurant.8


Shopping for Germs

A study found E. coli a on almost half the shopping carts tested.9 These germs may be transferred from the cart to hands, food, and the face.


Watch Where You Drink

Water fountains have 19x as much bacteria as a toilet seat.10

If you’re alarmed by these numbers,
know that you’re not alone.

When you understand what you’re up against every day, you can better protect your customers and employees.
Get prepared with a solid workplace hygiene strategy.

Proactive Measures

Win in Key Action Areas

Among the many actions we can take, two fundamental steps are more critical than ever: washing hands and disinfecting surfaces. These go a long way to help curb the spread of germs and help create a cleaner, more hygienic environment.

check-bage Take Action

Hand Hygiene

In any establishment, there are many places where hands can pick up and leave behind germs. It’s vital to provide ample hand soap, water and disposable paper towels, as well as alcohol-based sanitizers (containing at least 60% alcohol) throughout the workplace. Post visual reminders that hands should be washed for at least 20 seconds frequently during each day, especially at these times:

  • Before, during and after preparing food
  • Before eating
  • After using the restroom
  • After coughing, sneezing or nose-blowing
  • After putting on, touching or removing face coverings
  • Before and after work shifts and periodically throughout shift
  • Before and after work breaks
  • After touching doorknobs or doorbells (for food delivery workers)
  • Before putting on and taking off disposable gloves when doing food prep
  • After touching money or objects touched by customers, like reusable grocery bags

Hygiene Hint
Sneeze or cough into a tissue, then dispose of the tissue in the trash to help limit the spread of germs.11


Foodservice Hygiene | Gloves aren’t a substitute for hand washing or hand hygiene. If a task requires direct contact with ready-to-eat food, employees should wash their hands and the exposed portions of their arms for 20 seconds before putting on gloves and before touching food or food-contact surfaces. Hands should be washed immediately after removing gloves.

While soap and water are easily placed in restrooms and kitchens, hand sanitizer containing at least 60% alcohol can be placed in other high-traffic areas like entryways, breakrooms, checkout stations and next to elevator banks. Note: Hand sanitizer isn’t a substitute for washing hands with soap and water.

Hand Washing Guide
View the Steps   right-arrow
Hand Sanitizing Guide
View the Steps   right-arrow
Hand Hygiene Routines

View the Steps   right-arrow

check-bage Take Action

Surface Sanitation

To do more than just scratch the surface of hygiene at work, it’s vital to frequently clean, sanitize and disinfect certain areas. Pay special attention to high-touch surfaces like shopping carts, countertops, tables, doorknobs, touch-screen credit terminals and workstations, which should be cleaned and disinfected frequently throughout the day with EPA-approved products. Routinely clean and sanitize coolers and insulated bags used to deliver foods.

Kimberly-Clark Professional offers disposable cleaning cloths, or wipes, as a more hygienic alternative to reusable towels or rags. We also offer pre-saturated sanitizing wipes for hard, non-porous surfaces, and a closed-bucket wiping system for critical tasks.


Hygiene Hint
Cotton towels were shown to reduce disinfectant strength by up to 85%.12

Surface &
Hand Hygiene
View Info   right-arrow
Cleaning vs.
View Info   right-arrow
Hygiene Front
& Center

View Info   right-arrow

check-bage Take Action


Communication is a key component of any effective hygiene program. Management leads the way in establishing the right protocols, but it takes every individual to put them into practice. Your employees rely on leadership to prioritize their health in critical times. They need to know what’s being done and what’s expected of them, via clear, detailed and thoughtful company announcements about safety measures. Print and display the following visual cues to inspire a sense of security and encourage cooperation.

Hand Washing Reminder Signage

Print Now   right-arrow
Cleaning and Disinfecting Checklist
Print Now   right-arrow
Safe Distance Reminder Signage

Print Now   right-arrow
Hygiene Etiquette Reminders from the CDC
Print Now   right-arrow

check-bage Take Action


To set up a successful hygiene strategy, there are certain essential items to consider. Note your level of preparedness in each of these areas, then determine your action steps. For more guidance, connect with a Kimberly-Clark Professional Sales Representative to arrange a virtual hygiene site walk.

Hygiene Assessment

Print and Get Started   right-arrow

Get Restroom Hygiene Right

Restroom cleanliness is a crucial piece of the hygiene puzzle. Consider these critical restroom opportunities:

Maximize soap and sanitizer.

Keep hand soap in good supply to encourage proper hygiene. We deliver rich formulas containing moisturizers that help condition skin, promoting good hand hygiene and increasing restroom satisfaction. For an extra germ-killing step, provide sanitizers with at least 60% alcohol. Kimberly-Clark Professional also offers fragrance-free and alcohol-free options.

Optimize your hand drying method.

Kimberly-Clark Professional single-use towels help reduce the spread of germs. Their highly absorbent material means it takes fewer towels to dry hands. Our portfolio includes hard roll and folded towels, ideal for high-capacity areas. Space-saving and efficient dispensers, with touchless technology options, provide the solutions that suit your facility.

Prioritize your toilet paper needs.

Kimberly-Clark Professional offers hygienic, fully enclosed toilet paper and dispenser options, plus disposable seat covers with dispensers that are fully enclosed for sanitation. We also offer options for maximum efficiency, as well as brands that deliver a more home-like comfort.

Did you know?

Using a jet air dryer dispersed 1,300 times more germs than drying with paper towels. Faced with a choice of drying methods, 90% of people showed a behavioral preference for paper towels over jet air dryers in the washroom.

Get the Facts  

Hygiene Hint
Drying with paper towels reduces bacteria on fingers by up to 77%.

Hygiene Solutions

We've Got You Covered

Whatever your hygiene needs, Kimberly-Clark Professional has a range of solutions and bundles to help you create a cleaner, more hygienic facility.

Discover our recommended products, and the areas where you’ll find them most useful.


Scott® Pro Electronic Roll Towel System

29739/ 25700

Designed to take hand hygiene to another level. The dispenser is 99.99% jam-free13, so you can count on its reliable, touchless operation. Pair with Elevated Scott® Design for an easy restroom upgrade.


Scott® Control
Slimroll Electronic
Towel System

47259/ 47302

Compact, touchless dispensing system to promote hand hygiene. Provides more than 25% more hand dries.


Scott® Essential Skin Care System

92148/ 12979/ 91591

Designed for everyday use, this 1.0 L Green Certified Foam Skin Cleanser and Alcohol Free± Foam Hand Sanitizer is free of fragrance and dyes. Install sanitizer near entry/exits for use when door handles are present.


Scott® Pro High Capacity Coreless Tissue Dispenser

09606/ 47305

Our longest single-roll bathroom tissue system delivers 1,100 sheets of two-ply bathroom tissue per roll. It offers 100% roll utilization. More sheets, fewer changes, no waste.


Scott® Control Hygienic Bath Tissue System

40407/ 48280

Hygienic, no-touch dispensing design—only touch the tissue you take. Install near entry/exits to help provide a hygienic barrier and disposable solution for opening and closing doors.


Foodservice Cloths


Made with high-tech HydroKnit™ fast-absorbing material. Suitable for all common cleaning and sanitizing tasks in foodservice industries. Strong enough for extended use.


X60 Cloths


A versatile reusable cloth to replace assorted rags; absorbs 2x faster than rags for efficient cleanup.


Kimtech Prep Wipers for the WetTask Wiping System


Closed-bucket wiping system for saturated wiping with sanitizers, bleach and disinfectants—just pour in the cleaner you choose.


Kimtech Surface
Sanitizer Wipes


Portable, pre-saturated wipe that kills bacteria on hard, non-porous, non-food contact surfaces.

Talk With Our Experts

Request a Virtual Hygiene Site Walk

Our experts are here to guide you every step of the way in choosing the right mix of products and solutions for your facility. With your request for a virtual hygiene walk, a Kimberly-Clark Professional Representative will contact you to schedule a phone call or video consultation to view your facility virtually.

We will:
• Identify key areas to consider hygiene upgrades
• Recommend the right mix of germ fighting solutions for your facility
• Share tips & best practices on communicating changes and gaining compliance